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It is like night and day, ying and yang! I wish we had done this a long time ago as he gets things done, is very thorough and keeps me in the loop on pending tasks. Best of all it seems he has control over our techs and correcting bad habits that have been going on for a long time. There is still much to get corrected, but it is going in the right direction now. I no longer have to scream and yell every day. Mike, after taking over the account understood quickly why I was so angry all the time. But as stated he is getting things in order finally. Glad we gave you all 1 more chance to make things right.
