Solutions Provided For A Leading Web Hosting Company
Below Are A Few Types Of Websites Built
- Static Websites
- Interactive Flash Websites
- CMS Websites (WordPress, CMS MS, Drupal and more)
- Ecommerce Websites (Magento, OS Commerce, Open Cart, Presta Shop and more)
- Portal Development (using Custom developed Framework and Core PHP)
Technologies Served
- Photoshop
- Illustrator
- Dreamweaver
- PHP / MySQL
- XHTML
- HTML5 / CSS3
- Ajax / Jquery
- Open Source CMS Tools
Our Team Includes
- Client Relations Manager
- Project Manager
- Expert Web Designers
- Expert Web Developers
- Quality Analysts
Technical Team
We have a separate division to handle all the design and development requirements. It is a highly talented and vibrant team of designers and developers working in unison to provide efficient, creative and cost-effective solutions to our client.
Suitable For
The findings of this case study will support the development of partnership-based solutions for an enterprise web hosting provider seeking to enhance its offerings by introducing web design and development services as a value-added benefit for premium clients.
About The Client
About The Client
A leading web hosting company located in Florida US, has been offering hosting services to clients worldwide since 1998.
Our History With The Client
We started providing support services since 2003. After a very successful year of providing support services client wanted to partner with us to provide web design and development as a value added service to their clients world wide. A complete team was set-up within a span of two weeks to initiate the process, a dedicated team is currently working to serve all client requirements. We have been successfully providing support services combined with web design and development services. Support services are being offered under actsupport, web design and development services are being offered under actmedia division.
Client Requirement
The initial requirement was to provide website maintenance as a valued added services to their existing web hosting clients. And based on the additional inquiries the same was further expanded to designing and developing new websites along with maintenance updates.
Solution Provided
Based on the growing demand for web design and development, we formed a dedicated team to deliver complete solutions for all client requirements. Initially, we focused on hosted clients, but soon we expanded our services to independent clients outside the web hosting industry (non-WHS clients).
Key Features In The Solution Provided
We have successfully designed and developed numerous websites tailored to client requirements. Our services include website design, website development, open-source customization, portal development, website maintenance, and more. We deliver these solutions using the latest technology platforms, customized to meet each client’s unique needs.
Our Working Model
We follow a streamlined working structure to execute every project while maintaining high quality in line with ISO standards. Our client relations manager stays in constant contact with clients to ensure complete satisfaction. The project manager thoroughly analyzes all requirements and suggests the best solutions for client approval. Once approved, our designers and developers implement the solution under the project manager’s guidance.
Our quality analysts carefully review the finished project to ensure accuracy and reliability. The client relations manager oversees proper delivery within the agreed timelines. From requirement analysis to project delivery, we track every task through our Project Management System for complete transparency and efficiency.
Summary
A Webhosting company offering server support to their client will always be able to provide website design and development as a value added service. This would enable their clients to get all the required services in one location rather than going to different vendors for different solution. This is a perfect example for a partnership model for offering website design and development as a value added service by a web hosting company.