24/7 Linux, AWS & cPanel Server Management Services

Proactive monitoring, security hardening, performance optimization, and emergency server support by certified engineers.

24/7 Monitoring
< 15 Min Response Time
Certified AWS & Linux Experts
1000+ Servers Managed
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What is Included in Managed Server Administration?

Managed server administration is a 24/7 service that provides complete OS installation, automated security patching, performance tuning, and issue resolution for Linux and Windows infrastructure to maintain 99.99% uptime.

ACTSupport Comparison Table Preview

Platform Comparison

Support Coverage Across Environments

Feature / Capability Linux (CentOS/Ubuntu/RHEL) Windows Server AWS / Cloud Infra
Control Panels cPanel/WHM, Plesk, DirectAdmin Plesk, IIS Manager AWS Management Console
Monitored Services Apache, Nginx, MySQL, Postfix IIS, MS SQL, Active Directory EC2, RDS, CloudWatch, S3
Response SLA Under 15 minutes Under 15 minutes Under 15 minutes

Services

Secure support solutions provided by our experienced and accredited engineers

Server Administration

End-to-end server administration to keep your infrastructure secure, optimized, and always running without downtime.

Includes:

  • ✓Web Server Support (Apache, Nginx)
  • ✓Mail Server Support
  • ✓Database Support (MySQL, MariaDB)

Server Virtualization

ACTSupport has developed a simple, yet comprehensive approach to server virtualization solutions that have proven successful for all IT infrastructure models. Our virtualization specialists assess your current environment and provide solutions to optimize the server through the right hardware, software, and services. We provide support to all phases of the virtualization technology life cycle encompassing assessment, design, operation, management, and finally support.

Technologies used:

Server Security & Hardening

Architecting a server security & hardening checklist would most likely be the first step to increase your server and network protection. Make sure your checklist includes ACTSupport's server hardening consultants, we bring your security efforts top-notch with our specialized expertise. Our server hardening checklist is applicable for Web, Application, Mail and SQL servers that protect your server from hackers. Based on our client's specific requirement, we offer both OS and service level hardening.

Proactive Server Monitoring

Continuous 24/7 infrastructure health tracking to detect bottlenecks and prevent downtime before it impacts business operations.

Includes:

  • ✓Real-time CPU, RAM, and disk utilization alerts
  • ✓Service availability tracking (HTTP, Database, Mail)
  • ✓Custom monitoring tool integration (Nagios, PRTG, SolarWinds)

Backup & Recovery Solutions

Comprehensive automated backup architectures to eliminate data loss risks and minimize Recovery Time Objectives (RTO).

Includes:

  • ✓Automated daily on-site and off-site backup configuration
  • ✓Disabling data corruption risks with automated snapshot audits
  • ✓Fast-restore protocol management for emergency recovery

Backup & Disaster Recovery Management Services

ACTSupport consulting services help global clients to implement an effective business continuity plan through a cloud-based recovery model, which helps you to secure and back up your most valuable assets with first-class data protection.

Our disaster recovery server management services address both physical and virtual environments that ensure complete protection for business-critical data, applications, and systems.

Technologies used:

  • Symantec Backup Exec
  • Net Backup
  • Bacula Backup
  • HDVBA Backup for Citrix Xen

Server issue right now? Don't wait it out.

Every minute of downtime costs revenue and trust. Get a certified engineer on your infrastructure in under 15 minutes.

< 15 min response time  ·  No obligation  ·  Certified AWS & Linux engineers

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We Proudly Support​

We provide support solutions from certified and experienced engineers 
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Client Testimonials

They’re happy about doing business with us

Keep up the great work team! “You have a super support team up there!!! Always fast to reply to any requests.. Just a pleasure to work with…”

Charles

Canada

I appreciate all the effort actsupport has delivered in the past 5 years and I am confident the quality will remain top notch as usual. Keep up the good work.

Mark Apruzzese

USA

GREAT Sam! Great job keeping up with all the cases/requests the past few days. Jay, Steve, Sam keep up the good work! Work hard today, so you can enjoy your day off tomorrow. Great work team!

Charles Haddad

Canada

I am happy too, as the big sale days went smoothly and the admins here were proactive and contributed quality support. The team will continue to provide the same quality of support and I am working with them closely.

Shahed

USA

Very glad when we saw your contribution on clearing the “Bank Account Approval” queue and 1000+ are a remarkable milestone set ever in the history. Keep up the great work!!! Way to go!!! I sincerely want to learn about how you made that possible!! Once again thanks for all your hard work and dedication so far.

Charles

Japan

Hello Mike, There’s already quite a noticeable difference in the support. The techs seem to be taking more interest and reading tickets more thoroughly. I’ll get back to you after I will review the efforts next week. But just wanted to thank you.. Cheers!

Virat Shah

USA

Keep up the great work!!! 59 Chats in one day and 100% Customer Satisfaction RATING!! Great Job Guys, Thats awsome! Nice work.

Michael

New York

Hello Mike, There’s already quite a noticeable difference in the support. The techs seem to be taking more interest and reading tickets more thoroughly. I’ll get back to you after I will review the efforts next week. But just wanted to thank you.. Cheers!

Virat Shah

USA

I have gone through the sub categorization files in more depth and I am very pleased with the results. You guys are doing an excellent job with the categorization and I think this will be very helpful for us in the future. Keep up the great work here!

Hudson, Matthew

Canada

Case Study

Explore our Case Study

App & Plugin Install — Frontline Tech Support

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E-PUBLISHING & DIGITAL BOOKS

About The Client The client is a US-based Digital Publishing & eBook SaaS Platform headquartered on the Pacific Coast of the United…

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Automotive Internet Marketing Company

The client offers a package of services to Car dealerships. Their services include online marketing, web design and maintenance, Internet Lead Management.

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Blade Server Setup For New Cloud Environment

Small scale or large organizations, they all need resources to be consolidated and streamlined so that they can focus on business and…

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Frequently Asked Questions

▶How does proactive server management reduce downtime?

Our proactive server management approach continuously monitors infrastructure health, performance metrics, security events, and resource usage to identify potential issues before they affect production environments or customer operations.

▶What types of businesses benefit from managed server support?

Our services are designed for businesses running mission-critical applications, eCommerce platforms, SaaS environments, web hosting infrastructure, enterprise applications, and cloud-based workloads that require reliable uptime and expert technical oversight.

▶Can ACTSupport work alongside our internal IT team?

Yes. We frequently collaborate with in-house IT teams, developers, DevOps engineers, and system administrators to provide additional infrastructure expertise, monitoring support, and escalation assistance when required.

▶Do you provide infrastructure support beyond server administration?

Yes. In addition to server administration, we assist with infrastructure optimization, cloud environment management, migration planning, backup strategies, security hardening, disaster recovery preparedness, and performance tuning.

▶How do you handle emergency infrastructure incidents?

Critical incidents are prioritized immediately through our emergency response process. Our engineers investigate the root cause, stabilize affected services, restore availability, and provide technical recommendations to reduce future risks.

▶What server environments and control panels do you support?

We support Linux and Windows environments, AWS infrastructure, cPanel/WHM, Plesk, virtualization platforms, cloud workloads, dedicated servers, and hybrid hosting environments.

▶How do you help improve server performance?

Our engineers analyze system resource utilization, database performance, web server configuration, caching layers, and infrastructure bottlenecks to improve overall server efficiency, stability, and application responsiveness.

▶Is your support model reactive or proactive?

Our approach combines proactive infrastructure monitoring with reactive incident response. This allows us to prevent many issues before they impact production systems while still providing rapid support during unexpected events.

▶Why do businesses choose ACTSupport for infrastructure management?

Businesses choose ACTSupport for our technical expertise, proactive operational approach, fast response handling, infrastructure experience, and ability to support business-critical server environments with reliability and transparency.

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