September 6, 2017

Why outsource when you can build in-house?

Content management system,Outsource technical support,

Every business arrives at the critical juncture of establishing a customer support team sooner or later. You might be a product based company or a service provider, if you have a customer, you need customer support. This need becomes even more critical when your business deals with web hosting, because with the internet, it is…

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March 8, 2017

4 best practices to follow to keep your customers happy

Outsource technical support,outsourced customer support,outsourced web hosting support,

Keeping your customers happy is the key to this competitive technology-savvy world that we live in. One negative review /comment /opinion on social media about customer service can spread like a forest fire and break your reputation.

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