What makes actsupport different?

24/7/365 support coverage, 20+ years in the business, certified techs, ISO 9001:2015 certified for Quality Management System and ISO 27001:2013 certified for Information Security Management System, 100% white label services, multi channel support and many more

Are the technicians certified?

Yes, our technicians are certified in CCNA, MCSE, RHCE, VMware, AWS etc. Our technicians constantly update their knowledge on all emerging technologies to comply with changing dynamics in the industry.

How do I get started with it?

Just fill up the form given on this page and our Business Development Team will get in touch with you and will take it from there.

Will my information be secure?

We are ISO 27001:2013 certified for Information Security Management System and all the data / information of our clients are maintained with confidentiality and are 100 % secure.

How long have you been in business?

Offering Technical Support Services since 2001.

What should I do if I have questions?

If you have questions on the plans and pricing, you can shoot an email to sales@actsupport.com or talk to us at +1 8886660786 or chat with us using the Live Chat option

How soon can you setup the account?

When we have all the required information necessary to start support we are all set to go. This should normally take 24 hours of time.

What if I need to cancel my order?

We have high customer satisfaction rate and so we believe that there will not be any chances for such unfortunate situations. Just in case such a situation arise, you can always write to our customer friendly sales team at sales@actsupport.com or reach us at +1 8886660786 and we would be more than willing to sort it out for you.

How do i know my data is secure on your server?

Being an ISO 27001:2013 (certified for Information Security Management System) firm security is our major concern. We strive to protect and ensure all your data/information is maintained confidentially and 100 % secure.

Do you provide Help desk support?

Yes, Our IT experts provide remote helpdesk support for your own employees or customers with effortless customer support following proper chat etiquette.

How flexible are you in terms of scheduling?

You can choose the time that best suit's you, as we provide 24/7 technical support to meet your needs.

Can we try out your service before sign up a plan?

Of course! we have a free-trial plans for you to examine the eminence of our support from certified professionals.

How fast you can resolve and troubleshoot the errors?

We resolve and troubleshoot error's with a minimum response time of 15 mins and a resolution of 60 mins for Level 1 and Level 2 support. We setup SLAs with our customers detailing priority levels, response and resolution times.

Is it possible to choose a support plan based on my requirements?

We will help you in this, as we can custom make a support plan and pricing based on your support needs so that it would be cost effective for you.

Is it possible to reach you in case of emergency support?

Yes, we would be glad to fix your issues in-case if you run out of tech's and time, as we offer Emergency Support.

Can I get a free trail to check out your service?

Sure, we can do that. After you sign up, we can give you a free trial for 5 days to experience the international standard outsourced support service with No-obligation and No credit card trail offer.

What is your average response time?

Our qualified experts will respond to a technical issue with a minimum response time of 15 mins.

Do you provide any custom plans ?

Yes. You can request for a custom plan to be created, that is optimal as per your requirement. You may also get advantage of special discounts/offers on the custom plans created.

How to continue your service after the free-trial?

After 5 days of trial, you can continue your services by clicking Buy Now in Plans and pricing section and choose the plan that suits you. Please not that you can use the free trail only once.

Do you provide any Discounts?

Our plans and prices are reasonable and we do not provide any discounts in general. We do run promotional offers from time to time which are either emailed or available on social channels.

Which all control plan do you support?

Our certified cPanel technicians support almost all major control panels like CPanel/WHM , Plesk Panel, Plesk Expand, Hsphere, HSPcomplete, Siteutil ,Helm ,Ensim ,DirectAdmin, Hosting Controller and Webmin.

How will I get daily update on the task performed?

You can contact the technicians through chat / email and get updates directly from them. This will be flexible as per your requirement.

Do my clients know if the support is outsourced?

We never let your clients to know that the support is outsourced. The reply that goes to your clients bears the signature that shows your company name. Which is similar to what you would have done if the support team were in your company.

VMware Archives

Containerization vs Virtualization What’s Right for Your Infrastructure?

May 21, 2025 AWS, Azure, Cloud Infrastructure, Containerization, Data center, Dedicated Server, IT Infrastructure, Veenam, Virtualization, VMware, VMware Cloud Foundation actsupp-r0cks 0

In today’s rapidly evolving IT landscape, businesses constantly seek solutions to optimize their data centers for performance, scalability, and cost efficiency. Two popular approaches that often come up in this context are virtualization vs containerization. Both technologies aim to maximize the use of hardware resources and enhance server performance, but they do so differently. In [...]

AWS, Azure, or Google Cloud: Who’s Leading in 2025?

May 5, 2025 Amazon S3, AWS, Azure, Cloud, Cloud Infrastructure, DevOps, Google Cloud, Hsphere, Server Management, VMware actsupp-r0cks 0

Battle of the Clouds: AWS, Azure, and GCP in 2025 In the cloud computing arena of 2025, Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP) continue to represent the top-tier service providers. Each of these providers offers a broad array of services designed to meet the evolving needs of businesses. However, their [...]

How to Safeguard and Recover Website Data on VPS Hosting Environments

April 28, 2025 AWS, Azure, Cloud Infrastructure, Disaster Recovery, Server Management, VMware, VPS actsupp-r0cks 0

Ensuring the Security and Recovery of Data in a VPS Hosting Environment In today’s digital-driven business landscape, websites are not just online presences—they serve as critical hubs for operations, customer engagement, e-commerce, and overall brand reputation. As organizations increasingly adopt Virtual Private Servers (VPS) for their hosting needs due to the performance, control, and scalability [...]

Server Virtualization Drives Modern Business

April 18, 2025 AWS, Azure, Blade / Virtualization, Cloud Infrastructure Management Services, Hsphere, Hyper V, Server Management, VMware actsupp-r0cks 0

The Role of Server Virtualization in Modern Business In today's rapidly evolving digital landscape, server virtualization has emerged as a cornerstone of efficient and agile IT infrastructure. Moving beyond a mere convenience, it is now a fundamental requirement for organizations seeking to optimize resources, enhance scalability, and drive innovation. From nimble startups to sprawling enterprises [...]

Smarter IT with Hyperconverged Infra (HCI) and Its Significance

April 15, 2025 Cloud, Cloud Infrastructure Management Services, Google Cloud, Hyper V, Managed Services IT, Server Management, VMware actsupp-r0cks 0

Hyperconverged Infrastructure (HCI) and Its Significance As businesses increasingly prioritize agility, scalability, and cost-efficiency in their IT strategies, traditional data center models are rapidly being replaced with more integrated and flexible alternatives. Among these, Hyperconverged Infrastructure (HCI) has emerged as a transformative force in modern IT operations. By converging computing, storage, and networking into a [...]

A Smarter Choice: The Best Verge IO Alternative

March 11, 2025 AWS, VMware, VPS actsupp-r0cks 0

The Shift in Virtualization: Is VMware Still the Right Choice? For decades, VMware has dominated the enterprise virtualization space, offering robust compute, storage, and networking solutions that power mission-critical workloads across industries. The recent acquisition of VMware by Broadcom has brought about an unexpected challenge for customers: a pronounced change in licensing models that considerably [...]

2 Methods to Back Up the ESXi Host Configuration

July 9, 2024 VMware actsupp-r0cks 0

Virtualization offers many advantages for backup and recovery operations, which are essential for data protection and operational continuity. It enables agentless, image-based, host-level backups, capturing entire VMs, including VM configurations and data as well. It is important to protect the ESXi hosts for proper VM performance. Backing up the ESXi host configuration will allow for […]

Two Effective Methods to reset VMware ESXi 6.7 root password

September 14, 2023 VMware actsupp-r0cks 0

The only method supported by VMware for resetting the root password is to reinstall an ESXi host. However, if the host is still maintained by vCenter and connected, you can reset the ESXi root password using the host profile function. In case ESXi host root password fails to authenticate and cannot be accessed through CLI. […]

Steps to install VMware VCenter Converter

May 11, 2023 VMware actsupp-r0cks 0

The installation of VMware vCenter Converter is a straightforward process that can be completed in a few simple steps. To successfully install a standalone converter, complete the following set of instructions: First, open the VCenter Converter page and click “Download Now”. You will be directed to the next page. On that page, under the Product […]

2 ways to convert Virtual Box VDI to VMDK

May 4, 2023 VMware actsupp-r0cks 0

Here are the 2 different ways to convert VDI to VMDK and then successfully run it in VMware Workstation. Convert using Virtual Media Manager in VirtualBox If you already have VirtualBox installed on your computer, there is no easier way to convert a VDI hard disk to VMDK. Also, you might have noticed that VirtualBox […]

Category: VMware