May 19, 2017

Effective Web Hosting – How to choose between cPanel, Plesk & Webmin?

HTTP/WebServer,

Most of the people who are in need for web hosting support look for easy & simple methods to manage servers. While there is confusion in terms of usability, scalability, maintainability, and security, the good news is that a lot of web hosts offer very good control panels in their plans. They’re just web interfaces…

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May 16, 2017

Why is Live Chat a Necessity on Your Website?

outsourced customer support,

Quality customer support plays an integral role in the growth of a business. Some companies choose to handle it themselves, while some outsource it. Irrespective of the method, it is safe to say assuring your customer is kept happy is assuring you have continued business. Customer support follows a common workflow. An issue is raised…

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May 8, 2017

Useful Firewall Rules to Configure and Manage Firewall in Linux

Firewall/Iptables/Security,

Managing network traffic is a critical aspect of any organization and a tricky job for system administrators. Knowing what traffic to allow and what to block can be a matter of being safe or vulnerable to cyber-attacks. A firewall is a tool built to aid system administrator’s in regulating incoming and outgoing traffic. System administrators…

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April 19, 2017

403 Forbidden Error – Causes and Fixes

Linux General,

You spend months, working day in and out coding your website and it is finally time to test it. You type the URL of the website in a browser and hit enter, only to be slapped back with a 403 Forbidden error. This will be very frustrating for a web designer. 403 Forbidden error is…

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April 7, 2017

Five ways to optimize your Nginx server

Server Management,

Nginx is an open-source HTTP(web) server and reverse proxy, and an IMAP/POP3 proxy server (email server). It was developed to tackle the C10K problem that web servers in use at the time, which was largely Apache, were facing. C10K is simply a numeronym that stands for concurrently handling 10000 connections. Nginx was designed with the…

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March 30, 2017

High Memory Usage in SQL – How to avoid it?

Database,

When your system is short of memory, MySQL will be killed by the system itself since it can use a lot of memory. This also causes MySQL servers to face high server load. Usually when MySQL is killed, we get the message “mysqld invoked oom-killer”. In such cases it is always advisable to restart the…

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March 8, 2017

4 best practices to follow to keep your customers happy

Outsource technical support,outsourced customer support,outsourced web hosting support,

Keeping your customers happy is the key to this competitive technology-savvy world that we live in. One negative review /comment /opinion on social media about customer service can spread like a forest fire and break your reputation. Mindsets & rules for thinking can dependably guide you to the correct decision, every time towards the customer.…

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February 25, 2017

How to use layered security to safeguard your server?

HTTP/WebServer,

Well most of us in today’s scenario talk about “defense in depth” or “layered security”. Though they are used interchangeably, they are very separate from each other. Nowadays, building just one level of security to safeguard your server could have devastating consequences down the line. While attackers may easily penetrate the first level of defense,…

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February 6, 2017

E-mail Authentication

Linux General,

Introduction: We all send Email on our day to day life, We send mails from our Email client (Outlook, Thunderbird ) or from a Web interface (From browser), the mails gets transferred to the recipient. The question is, how secure is our message transfer. What is happening at the background. How the messages that we…

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