What makes actsupport different?

24/7/365 support coverage, 20+ years in the business, certified techs, ISO 9001:2015 certified for Quality Management System and ISO 27001:2013 certified for Information Security Management System, 100% white label services, multi channel support and many more

Are the technicians certified?

Yes, our technicians are certified in CCNA, MCSE, RHCE, VMware, AWS etc. Our technicians constantly update their knowledge on all emerging technologies to comply with changing dynamics in the industry.

How do I get started with it?

Just fill up the form given on this page and our Business Development Team will get in touch with you and will take it from there.

Will my information be secure?

We are ISO 27001:2013 certified for Information Security Management System and all the data / information of our clients are maintained with confidentiality and are 100 % secure.

How long have you been in business?

Offering Technical Support Services since 2001.

What should I do if I have questions?

If you have questions on the plans and pricing, you can shoot an email to sales@actsupport.com or talk to us at +1 8886660786 or chat with us using the Live Chat option

How soon can you setup the account?

When we have all the required information necessary to start support we are all set to go. This should normally take 24 hours of time.

What if I need to cancel my order?

We have high customer satisfaction rate and so we believe that there will not be any chances for such unfortunate situations. Just in case such a situation arise, you can always write to our customer friendly sales team at sales@actsupport.com or reach us at +1 8886660786 and we would be more than willing to sort it out for you.

How do i know my data is secure on your server?

Being an ISO 27001:2013 (certified for Information Security Management System) firm security is our major concern. We strive to protect and ensure all your data/information is maintained confidentially and 100 % secure.

Do you provide Help desk support?

Yes, Our IT experts provide remote helpdesk support for your own employees or customers with effortless customer support following proper chat etiquette.

How flexible are you in terms of scheduling?

You can choose the time that best suit's you, as we provide 24/7 technical support to meet your needs.

Can we try out your service before sign up a plan?

Of course! we have a free-trial plans for you to examine the eminence of our support from certified professionals.

How fast you can resolve and troubleshoot the errors?

We resolve and troubleshoot error's with a minimum response time of 15 mins and a resolution of 60 mins for Level 1 and Level 2 support. We setup SLAs with our customers detailing priority levels, response and resolution times.

Is it possible to choose a support plan based on my requirements?

We will help you in this, as we can custom make a support plan and pricing based on your support needs so that it would be cost effective for you.

Is it possible to reach you in case of emergency support?

Yes, we would be glad to fix your issues in-case if you run out of tech's and time, as we offer Emergency Support.

Can I get a free trail to check out your service?

Sure, we can do that. After you sign up, we can give you a free trial for 5 days to experience the international standard outsourced support service with No-obligation and No credit card trail offer.

What is your average response time?

Our qualified experts will respond to a technical issue with a minimum response time of 15 mins.

Do you provide any custom plans ?

Yes. You can request for a custom plan to be created, that is optimal as per your requirement. You may also get advantage of special discounts/offers on the custom plans created.

How to continue your service after the free-trial?

After 5 days of trial, you can continue your services by clicking Buy Now in Plans and pricing section and choose the plan that suits you. Please not that you can use the free trail only once.

Do you provide any Discounts?

Our plans and prices are reasonable and we do not provide any discounts in general. We do run promotional offers from time to time which are either emailed or available on social channels.

Which all control plan do you support?

Our certified cPanel technicians support almost all major control panels like CPanel/WHM , Plesk Panel, Plesk Expand, Hsphere, HSPcomplete, Siteutil ,Helm ,Ensim ,DirectAdmin, Hosting Controller and Webmin.

How will I get daily update on the task performed?

You can contact the technicians through chat / email and get updates directly from them. This will be flexible as per your requirement.

Do my clients know if the support is outsourced?

We never let your clients to know that the support is outsourced. The reply that goes to your clients bears the signature that shows your company name. Which is similar to what you would have done if the support team were in your company.

Latest News, Tips | Web Hosting Support | Server Management, actsupport

How actsupport Ensures Zero Downtime During cPanel Migrations

June 16, 2025 Cloud Infrastructure, Cpanel, cPanel & WHM, cPanel Migration, DNS, IT Infrastructure, PHP, Plesk, Server Management, SSL, SSL Certificate, SSL Errors, TLS actsupp-r0cks 0

The Need for Seamless cPanel Migrations In web hosting, infrastructure changes are essential—whether it's upgrading hardware, resolving resource exhaustion, or fixing security flaws. These issues often require migrating cPanel accounts between servers. While cPanel includes migration tools, ensuring zero downtime and no data loss is challenging, especially with thousands of accounts, emails, databases, and SSLs. [...]

How to Find the Root Cause of Server Downtime in 2025

June 16, 2025 Cloud Infrastructure Management Services, Cpanel, Dedicated Server, Server Hardening, Server Management, Server Management Services, Veenam, VMware, Web Performance, Website Security actsupp-r0cks 0

In 2025, server downtime remains a pressing concern across industries, resulting in operational delays and financial losses. Whether managing Linux or Windows servers, or cloud infrastructure, the ability to swiftly resolve downtime issues is essential for ensuring operational continuity. Identifying the Root Cause of Downtime Addressing downtime begins with determining the root cause. Common causes [...]

Essential Security Practices for VPS Hosting Environments

June 16, 2025 AI-Powered Dashboards, Cloud Infrastructure, Dedicated Hosting, Edge Computing, Internet Security, Linux/Windows Support, LiteSpeed Web Hosting, outsourced web hosting support, VPS Hosting actsupp-r0cks 0

Taking Charge of VPS Security As businesses increasingly migrate to Virtual Private Servers (VPS) for greater flexibility, control, and performance, ensuring VPS security has become a top priority. Unlike shared hosting, where most security layers are managed by the host, VPS hosting places more responsibility on the business or system administrator. Securing your VPS hosting [...]

Top Factors to Consider When Choosing a Data Center in 2025

June 16, 2025 Artificial Intelligence, Cloud Infrastructure, cyber security, Data center, Data Storage, Dedicated Hosting, Dedicated Server, DevOps, Disaster Recovery, IaaS Management, IT Infrastructure, IT Management, Machine Learning, Machine Learning in IT, Website Security actsupp-r0cks 0

Why Your 2025 Data Center Choice Matters In the era of digital transformation, the right data center can make or break your business operations. As we move into 2025, choosing the best data center for your business is a critical strategic decision. Organizations increasingly depend on data centers to support cloud infrastructure, hybrid IT environments, [...]

How GenAI Is Revolutionizing Server Management and Cloud Support

June 13, 2025 AI Domains, AI Governance Solutions, AI-Powered Dashboards, AIOps, Artificial Intelligence, Cloud, Cloud Infrastructure Management Services, IaaS Management, IT Automation, IT Infrastructure, Machine Learning in IT, Managed Services IT, Server Management actsupp-r0cks 0

GenAI Is Redefining Cloud Support and Server Operations The accelerating progress of Generative AI (GenAI) is redefining the standards of traditional cloud support and server operations. While the digital world was once dominated by scripted chatbots for basic customer interactions, we are now in the era of AI-powered cloud automation tools, also referred to as [...]

Why AI-Driven Cloud Workloads Are a Game Changer in 2025

June 12, 2025 AI Domains, AI Governance Solutions, AI-Powered Dashboards, AIOps, Artificial Intelligence, Cloud Infrastructure Management Services, Cloud Platforms, Cloudflare, DevOps and AIOps actsupp-r0cks 0

AI and Cloud in 2025: Redefining Enterprise IT As the digital landscape continues to evolve, enterprises are increasingly turning to AI-optimized cloud workloads to enhance operational efficiency, reduce infrastructure costs, and accelerate innovation. The year 2025 marks a pivotal point where artificial intelligence (AI) and cloud computing converge to redefine enterprise IT strategies. Businesses are [...]

actsupport.com’s Guide to Dedicated Hosting for Scalable Applications

June 11, 2025 Application Maintenance, Application Support Services, AWS, Azure, Cloud Infrastructure, Cloud Platforms, Dedicated Hosting, IoT, Network Performance, Network Security, Outsource technical support, outsourced customer support, outsourced web hosting support actsupp-r0cks 0

Scalable, Secure Hosting for Digital Growth As businesses scale digitally, they increasingly demand powerful, customizable, and secure hosting environments. That’s where dedicated server hosting solutions come in. At actsupport.com, we deliver next-gen infrastructure that ensures ultra-fast website performance, enterprise-grade data protection, and maximum uptime reliability. Built for Traffic-Heavy, Business-Critical Hosting When you run mission-critical applications, [...]

How actsupport.com’s Virtualization Services Revolutionized My IT Infrastructure

June 11, 2025 Application Support Services, AWS, Azure, Cloud Infrastructure, Cloud Infrastructure Management Services, Cloud Platforms, Dedicated Hosting, IT Infrastructure, Outsource technical support, outsourced web hosting support, Server Management, Virtualization, VMware Cloud Foundation actsupp-r0cks 0

Finding a Scalable IT Partner I’m Nathen D’mello, and I run a mid-size tech solutions firm serving financial institutions across North America. Like many in my space, I knew virtualization was the key to scaling securely, efficiently, and cost-effectively. But I needed more than just a product I needed a partner. That’s when I discovered [...]

Evolution of AI From Concept to Real-World Innovation

June 10, 2025 AI Domains, AI Governance Solutions, AIOps, Artificial Intelligence, IoT, IT Automation, IT Management, Machine Learning, Machine Learning in IT actsupp-r0cks 0

AI’s Impact: From Infrastructure to Experience Artificial Intelligence has evolved from a conceptual idea into a game-changing force embedded across all aspects of technology—from infrastructure management to customer experience automation. Its evolution marks not just a timeline of milestones but a fundamental shift in how enterprises scale, respond, and innovate. Today, businesses are no longer [...]

The Role of Scalable Connectivity in Driving Digital Innovation in 2025

June 10, 2025 Application Maintenance, Application Support Services, Customer Support/AI, Live Chat, Outsource technical support, outsourced customer support, outsourced web hosting support, Proactive Monitoring, SaaS support actsupp-r0cks 0

Connectivity: The Core of Digital Transformation As enterprises accelerate digital transformation in 2025, one truth stands out—connectivity drives digital success. Modern businesses rely on seamless communication, real-time data exchange, and integrated workflows across distributed systems. In this environment, scalable and secure connectivity forms the foundation of agility, innovation, and operational resilience. Powering Resilient Digital Connectivity [...]

From the Blog