What makes actsupport different?

24/7/365 support coverage, 20+ years in the business, certified techs, ISO 9001:2015 certified for Quality Management System and ISO 27001:2013 certified for Information Security Management System, 100% white label services, multi channel support and many more

Are the technicians certified?

Yes, our technicians are certified in CCNA, MCSE, RHCE, VMware, AWS etc. Our technicians constantly update their knowledge on all emerging technologies to comply with changing dynamics in the industry.

How do I get started with it?

Just fill up the form given on this page and our Business Development Team will get in touch with you and will take it from there.

Will my information be secure?

We are ISO 27001:2013 certified for Information Security Management System and all the data / information of our clients are maintained with confidentiality and are 100 % secure.

How long have you been in business?

Offering Technical Support Services since 2001.

What should I do if I have questions?

If you have questions on the plans and pricing, you can shoot an email to sales@actsupport.com or talk to us at +1 8886660786 or chat with us using the Live Chat option

How soon can you setup the account?

When we have all the required information necessary to start support we are all set to go. This should normally take 24 hours of time.

What if I need to cancel my order?

We have high customer satisfaction rate and so we believe that there will not be any chances for such unfortunate situations. Just in case such a situation arise, you can always write to our customer friendly sales team at sales@actsupport.com or reach us at +1 8886660786 and we would be more than willing to sort it out for you.

How do i know my data is secure on your server?

Being an ISO 27001:2013 (certified for Information Security Management System) firm security is our major concern. We strive to protect and ensure all your data/information is maintained confidentially and 100 % secure.

Do you provide Help desk support?

Yes, Our IT experts provide remote helpdesk support for your own employees or customers with effortless customer support following proper chat etiquette.

How flexible are you in terms of scheduling?

You can choose the time that best suit's you, as we provide 24/7 technical support to meet your needs.

Can we try out your service before sign up a plan?

Of course! we have a free-trial plans for you to examine the eminence of our support from certified professionals.

How fast you can resolve and troubleshoot the errors?

We resolve and troubleshoot error's with a minimum response time of 15 mins and a resolution of 60 mins for Level 1 and Level 2 support. We setup SLAs with our customers detailing priority levels, response and resolution times.

Is it possible to choose a support plan based on my requirements?

We will help you in this, as we can custom make a support plan and pricing based on your support needs so that it would be cost effective for you.

Is it possible to reach you in case of emergency support?

Yes, we would be glad to fix your issues in-case if you run out of tech's and time, as we offer Emergency Support.

Can I get a free trail to check out your service?

Sure, we can do that. After you sign up, we can give you a free trial for 5 days to experience the international standard outsourced support service with No-obligation and No credit card trail offer.

What is your average response time?

Our qualified experts will respond to a technical issue with a minimum response time of 15 mins.

Do you provide any custom plans ?

Yes. You can request for a custom plan to be created, that is optimal as per your requirement. You may also get advantage of special discounts/offers on the custom plans created.

How to continue your service after the free-trial?

After 5 days of trial, you can continue your services by clicking Buy Now in Plans and pricing section and choose the plan that suits you. Please not that you can use the free trail only once.

Do you provide any Discounts?

Our plans and prices are reasonable and we do not provide any discounts in general. We do run promotional offers from time to time which are either emailed or available on social channels.

Which all control plan do you support?

Our certified cPanel technicians support almost all major control panels like CPanel/WHM , Plesk Panel, Plesk Expand, Hsphere, HSPcomplete, Siteutil ,Helm ,Ensim ,DirectAdmin, Hosting Controller and Webmin.

How will I get daily update on the task performed?

You can contact the technicians through chat / email and get updates directly from them. This will be flexible as per your requirement.

Do my clients know if the support is outsourced?

We never let your clients to know that the support is outsourced. The reply that goes to your clients bears the signature that shows your company name. Which is similar to what you would have done if the support team were in your company.

Data center Archives

The Role of NICs, Switches & Routers in Data Centers

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Why Data Center Networking Is Mission-Critical Every website, SaaS platform, and cloud application relies on the integrity of data center networking. High performance, round-the-clock availability, and airtight security depend on how effectively core components—NICs, switches, and routers—function together. The Role of Network Interface Cards (NICs) What Is a NIC? The NIC acts as the server’s [...]

Top Factors to Consider When Choosing a Data Center in 2025

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Why Your 2025 Data Center Choice Matters In the era of digital transformation, the right data center can make or break your business operations. As we move into 2025, choosing the best data center for your business is a critical strategic decision. Organizations increasingly depend on data centers to support cloud infrastructure, hybrid IT environments, [...]

The Ultimate 2025 Checklist for Selecting the Best Data Center

June 5, 2025 Cloud Infrastructure, Cloud Platforms, cyber security, Data center, Database, Disaster Recovery, Edge Computing, GCC Compliance, Google Cloud, IaaS Management, Internet Security, IoT, IT Automation, Network Performance actsupp-r0cks 0

As digital demands surge in 2025, selecting the right data center is more critical than ever. Businesses rely on data centers to power cloud services, hybrid IT, and high-performance applications. The ideal facility must deliver top-tier performance, security, and cost-efficiency — all while supporting future growth. The Backbone of Modern Business Key Metrics to Prioritize: [...]

Containerization vs Virtualization What’s Right for Your Infrastructure?

May 21, 2025 AWS, Azure, Cloud Infrastructure, Containerization, Data center, Dedicated Server, IT Infrastructure, Veenam, Virtualization, VMware, VMware Cloud Foundation actsupp-r0cks 0

In today’s rapidly evolving IT landscape, businesses constantly seek solutions to optimize their data centers for performance, scalability, and cost efficiency. Two popular approaches that often come up in this context are virtualization vs containerization. Both technologies aim to maximize the use of hardware resources and enhance server performance, but they do so differently. In [...]

How Load Balancers Improve Website Uptime and Reliability

May 21, 2025 AI Domains, Cloud, Cloud Infrastructure, cPanel & WHM, Data center, DNS, Google Cloud, HTTP/WebServer, Load Balancers, Multi Cloud, Web Apps, Web Performance actsupp-r0cks 0

In the era of high-traffic websites and dynamic applications, load balancing plays a pivotal role in maintaining network performance and ensuring high availability. As more organizations migrate to the cloud and adopt scalable web solutions, understanding how traffic distributors work is crucial for achieving optimal performance and reliable user experiences. What Is Load Balancing? The [...]

Storage Wars: HDD vs SSD and the Evolution of Data Storage to 2025

May 21, 2025 Cloud Infrastructure Management Services, Cloud Object Storage, Cloud Platforms, Containerization, Data center, Data Storage, Disaster Recovery, HDD vs SSD actsupp-r0cks 0

Hard drive technology has undergone significant advancements, revolutionizing data storage and retrieval processes. As of 2025, both businesses and individuals rely on cutting-edge storage solutions that deliver superior speed, reliability, and efficiency. To make informed decisions about data storage, it's essential to understand the progression from PATA vs SATA, and from HDD to SSD. PATA [...]

Quantum Computing in IT: What the Future Holds

May 19, 2025 Artificial Intelligence, AWS, Azure, Cloud Platforms, cyber security, Data center, DevOps, Disaster Recovery, Internet Security, IoT, Quantum Computing actsupp-r0cks 0

Introduction Quantum computing is poised to redefine the future of IT. As traditional systems struggle with surging data volumes and complexity, quantum offers a revolutionary shift—unlocking computational possibilities that transcend the binary logic of classical machines. The Quantum Shift: A New Paradigm for IT Conventional IT infrastructure reaches a plateau with problems involving vast datasets [...]

Sustainable Data Centers: Key Practices to Cut Carbon Footprint

May 19, 2025 Data center, Disaster Recovery, Edge Computing, HTTP/WebServer, IoT, IT Infrastructure, IT Management actsupp-r0cks 0

Introduction Let’s be real—data centers are the invisible workhorses of our digital world. But while they're powering your cloud backups and late-night Netflix binges, they’re also guzzling energy at an eye-watering rate. The good news? Sustainable IT practices are no longer just a corporate buzzword—they’re fast becoming a necessity. Understanding the Carbon Footprint of Data [...]

Check EasyDcim – Data Center management tool

April 27, 2021 Data center actsupp-r0cks 0

Iaas (Infrastructure as a Service) is a type of cloud computing that provides virtualized computing resources over the internet. Automated administrative functions, as well as GUI and API-based control, are characteristics of Iaas. We need to choose the best solution to assist us in implementing the required environment. One such tool is EasyDCIM. EasyDCIM Dedicated […]

Category: Data center